Facilitation Skills
Perhaps you were intrigued by our facilitation services in our Consulting pages and are wondering whether it’s possible to train some of your people how to do facilitation. Embedding facilitation skills into your organisation will make a world of difference to your productivity and energy levels. You’ll be making higher quality decisions along the way, while having fun in the process.
As an individual, becoming a trained independent facilitator will take your career to the next level … whether you want to design and deliver Joint Application Design/Development (JAD) workshops, improve design making or significantly enhance productivity and performance for your department or team.
Courses are available at foundation level (2 days) or practitioner level (5 days).
How to Book
You may book online immediately for either of these courses here to secure your place, or call us on 01565 759893.
View our payment terms and conditions here. You may also view additional details on each course below.

Facilitation Skills Training (2 Days)
Overview
Our 2-day Facilitation Skills course provides a thorough grounding in the use of facilitation skills and techniques within an organisational or team setting. Delegates will gain sufficient knowledge, understanding and practical experience to design and run high-quality workshops within their own organisation, ensuring they are able to extract and obtain high-quality deliverables within compressed time frames.
Objectives
Upon successful completion of this course, delegates will be able to:
- Design, prepare and facilitate workshops,
- Create effective facilitation agendas that meet specific needs,
- Understand and apply a wide variety of strategies, approaches and techniques to manage workshop participants to achieve defined objectives,
- Understand and apply a variety of practical strategies to effectively manage group dynamics.
- Understand and apply a variety of basic techniques to define objectives, gain commitment, obtain consensus and agreement.
Target Audience
The target audience for this course includes Business Analysts, Project Managers, Team Leaders, Change Managers, Change Agents, Senior Managers and anyone who wants to radically improve the quality and effectiveness of meetings within their department or organisation.
Course Content
Course content includes:
- Introduction to Facilitation and the role of the Facilitator,
- Workshop Design and Preparation
- – Understanding Stakeholders and Sponsorship
- Effective Agendas
- Process Walkthroughs
- Slides and Flipcharts
- Pre-Workshop Checklist - Workshop Facilitation
- – Effective Workshop Starts
- Facilitation Skills
- Managing Group and Group Dynamics
- Facilitator Toolkits and Basic Techniques
- Effective Workshop Closure - Workshop Follow-Up
- – Workshop Follow-up
- Next Steps
- Process Evaluation
- Reflective Practice
Cost and Location
Attendance on this 2-day course is available at a cost of £520.00 + Vat (inc. all materials, lunch and refreshments).
The course is available at one of our luxurious training premises across the UK …
Booths Hall, Knutsford, Cheshire – An 18th Century manor house set in 220 acres in the heart of the Cheshire countryside – within easy reach of Manchester, Liverpool, Warrington, Preston, Stoke-on-Trent, Stafford, Birmingham, Wrexham and Chester and the counties of Cheshire, Greater Manchester, Lancashire, Merseyside Staffordshire, Shropshire, West Midlands and Flintshire. Delegates will be able to enjoy the beautiful parkland, woodland walks along with the extensive sporting facilities available.
Carlton House, Westminster, London – This stylish and comfortable venue has been extensively modernised whilst retaining its period character and boasts high quality, comprehensively equipped training rooms ideally suited for the delivery of the company’s growing range of business and personal development focused training courses. Although situated in a desirable, easily accessed location close to Pall Mall, traffic noise is minimal and delegates can experience a sense of comparative tranquility whilst engaging in their learning.
Course Prerequisites
There are no prerequisites for this course.
Facilitation Skills Training – Practitioner (5 Days)
Overview
Our 5-day Practitioner Facilitation Skills course provides in-depth training for anyone wanting to become a trained facilitator. The course is wide-ranging, extensive and challenging and will provide participants with a range of strategies and techniques to design, plan and deliver effective workshops within an organisational or team setting. This course provides much of the material contained within our 2-day course, along with additional content that includes listening skills, managing your own state, using and noticing body language, using language patterns for influence, managing conflict, dealing with difficult personalities, and much more, as well as providing a broader range of tools and techniques.
Objectives
Upon successful completion of this course, delegates will be able to:
- Design, prepare and facilitate workshops,
- Create effective facilitation agendas that meet specific needs,
- Understand and apply a wide variety of strategies, approaches and techniques to manage workshop participants to achieve defined objectives,
- Learn, refine and demonstrate active listening skills,
- Use and notice body language to manage space, monitor energy levels, gain high-uqality information,
- Effectively manage group conflict,
- Manage difficult personalities,
- Understand and demonstrate effective use of utilisation and group rapport,,
- Understand and apply a variety of practical strategies to effectively manage group dynamics.
- Understand and apply the principles of change, maturity and stretch to achieve significant change,
- Understand and apply a wide variety of techniques to explore problems, manage energy levels, define objectives, enhance creativity, generate and evaluate ideas, explore and assess potential solutions,gain commitment, obtain consensus and agreement.
Target Audience
The target audience for this course includes Business Analysts, Project Managers, Team Leaders, Change Managers, Change Agents, Senior Managers and anyone who wants to improve the performance of their team or department, radically improve the quality and effectiveness of meetings, and significantly enhance their career progression by becoming a trained facilitator. The course will also benefit existing facilitators wishing to enhance, refine or update their skills.
Course Content
Course content includes:
- Introduction to Facilitation and the role of the Facilitator,
- Workshop Design and Preparation
- – Understanding Stakeholders and Sponsorship
- Stakeholder Analysis
- Common Stakeholder Issues and What to Do about Them
- Effective Agendas
- Process Walkthroughs, Structure and Timings
- Slides, Flipcharts and Visual Aids
- Pre-Workshop Checklist - Workshop Facilitation
- – Effective and Powerful Workshop Starts
- Facilitation Skills
- Active Listening Skills
- The Importance of Body Language
- Managing Group and Group Dynamics
- Managing Conflict
- Handling Difficult Personalities
- Defusing Difficult Situations
- Using language for Influence
- Techniques to Create and Maintain Group Rapport,
- Managing Energy Levels
- Effective Workshop Closure - The Facilitation Toolkit
- – Understanding the Principles and Processes of Change
- Leverage, Tipping Points and Stretch
- Icebreakers
- Energisers
- Techniques for Problem Exploration and Definition
- Ideas Generation and Classification
- Ideas Evaluation and Selection
- Techniques for Voting and Obtaining Consensus
- Solution Exploration and Assessment
- Facilitating Organisational Change - Workshop Follow-Up
- – Workshop Follow-up
- Next Steps
- Process Evaluation
- Reflective Practice
- Communities of Practice
- Networks and Resources
Cost and Location
Attendance on this 5-day course is available at a cost of £980 + Vat (inc. all materials, lunch and refreshments).
The course is available at one of our luxurious training premises across the UK …
Booths Hall, Knutsford, Cheshire – An 18th Century manor house set in 220 acres in the heart of the Cheshire countryside – within easy reach of Manchester, Liverpool, Warrington, Preston, Stoke-on-Trent, Stafford, Birmingham, Wrexham and Chester and the counties of Cheshire, Greater Manchester, Lancashire, Merseyside Staffordshire, Shropshire, West Midlands and Flintshire. Delegates will be able to enjoy the beautiful parkland, woodland walks along with the extensive sporting facilities available.
Carlton House, Westminster, London – This stylish and comfortable venue has been extensively modernised whilst retaining its period character and boasts high quality, comprehensively equipped training rooms ideally suited for the delivery of the company’s growing range of business and personal development focused training courses. Although situated in a desirable, easily accessed location close to Pall Mall, traffic noise is minimal and delegates can experience a sense of comparative tranquility whilst engaging in their learning.
Grosvenor House on Glengall Street, Belfast – This is a comfortable and well equipped training venue located in the heart of Belfast. It boasts well-appointed training rooms within a minute’s walk from the Europa Bus and Train Station and less than five minutes from the City Hall. The venue’s excellent location puts it in immediate proximity to major transport links, a variety of hotels catering for all budgets and it is a stone’s throw from some of Belfast’s most famous cultural landmarks such as the Grand Opera House, the Royal Belfast Academical Institution and the famous Crown Liquor Saloon, a perfectly restored Victorian public house operated effectively as a working museum by the National Trust.
Course Prerequisites
There are no prerequisites for this course.

