PROCESS IMPROVEMENT
The first step to process improvement is mapping your existing processes in a clear and concise way, so you can begin to understand those areas that require amendment in the context of your organisation’s goals and objectives. Watt Works will help you document your existing processes, and then provide structured workshops that allow you to explore areas for improvement and define your desired processes.
We’ll even help you understand the impact of these changes across your organisation, and ensure that you involve the right people in their implementation and enhancement.
Whether you’re thinking of improving a small part of your organisation’s processes (such as sales generation and management), or you’re looking to undertake a large business process reengineering (BPR) initiative, Watt Works will take your performance to the next level.
We have extensive experience of the following sectors:
- Higher Education
- Banking
- Healthcare
- Local Government
- Biotechnology
- Manufacturing
- Pharmaceuticals
- Retail
- Telecommunications
Here’s what a few of our clients said about us …
“I have appreciated the clarity of thought that Watt Works Consulting has provided in structuring and managing a range of Business Process Improvement initiatives throughout the programme, and this has enabled us to reconsider existing business processes and to implement more efficient ways of working. As a result, a number of key business processes have now been redesigned and improved to take advantage of enhanced systems functionality delivered by the programme.”
- David Leah, Director of Finance
“The HR/Payroll Process and Systems Improvement Programme has been a significant undertaking for the University, and Watt Works Consulting have been instrumental in the programme’s success. We have been very pleased at how we have been able to work to a clearly defined and agreed roadmap that is helping us deliver improvements across the organisation in line with our agreed 2-year programme vision.”
“We have been able to make significant improvements in data quality, HR business processes, working practices, reporting, operational controls as well as create an enhanced user experience and reduce our data entry requirements. We are now confident that we have a solid foundation for the ongoing development of our HR processes and systems, and will be able to deliver higher quality management and institutional information reports as a result of these improvements.”
- Sara Johns, Director of Human Resources and Organisation Development
Want to find out more?
We work across the whole of the UK and worldwide including London and the South East, North West, North East, South West, West Midlands, Wales and Scotland.
We cover cities including London, Manchester, Belfast, Birmingham, Bristol, Cambridge, Canterbury, Chester, Durham, Edinburgh, Glasgow, Liverpool, Macclesfield, Maidstone, Newcastle, Nottingham, Oxford, Preston, Sale, Sheffield, Southampton, Stafford, Stockport, Stoke, Warrington, Wrexham, York etc.
We span counties such as Cheshire, Greater Manchester, Greater London, Kent, Surrey, Middlesex, Essex, Lancashire, Cumbria, Flintshire, Staffordshire, Shropshire, Cambridgeshire, West Midlands etc.

