Facilitation Services

Our facilitation services involve the design and delivery of interactive workshops to extract high-quality and consensus-based deliverables in compressed timeframes. We bring people together in ways that help them to understand one another, so they can successfully navigate through complex issues and build commitment.

Facilitation Skills and Services

Our trained facilitators will guide you through even the most contentious decision-making processes. By the way, if you think that people who just write stuff on a flipchart are “facilitators”, we have some news for you: they’re not…

Facilitation was originally developed in the 1970s by IBM Canada as part of its Joint Application Development (JAD) approach to better application design. Facilitation is now used routinely in a wide variety of areas such as strategy planning, vision creation, requirements analysis, creativity and innovation etc.

Our trained and experienced independent facilitators will have a wide range of skills and techniques within their repertoire such as group development and group dynamics, advanced communication skills, advanced listening skills, conflict resolution skills etc. Facilitation can be particularly powerful and effective in situations that are characterised by multi-direction communication, complex stakeholder environments and highly-charged politically sensitive or contentious discussions. Facilitation can be an equally effective and powerful way to define organisational visions, develop and validate strategy, get employee input, and a whole host of other applications.

Call Watt Works today to see how our facilitation services can make a difference to your organisation.

We have extensive experience of the following sectors:

  • Higher Education
  • Banking
  • Healthcare
  • Local Government
  • Biotechnology
  • Manufacturing
  • Pharmaceuticals
  • Retail
  • Telecommunications

Want to find out more?

Here’s what a few of our clients said about us …

“We were extremely impressed with the way in which Watt Works were able to fully understand our current context and design a clear and well-structured workshop process that allowed us to quickly gain consensus on the way forward and create a real sense of enthusiasm and commitment. Their facilitator was excellent and kept us on track whilst giving us sufficient space to discuss the important issues concerning our future vision.”

Andrew Ironside – Strategic Director (Resources)
Canterbury Christ Church University

“Thanks for a wonderful day, we all thoroughly enjoyed ourselves and was a pleasure working with you. Your consultant was a fantastic presenter, we all got a lot out of the day.”

Nerys Stead – Area Admin Team
British Red Cross

We work across the whole of the UK and worldwide including London and the South East, North West, North East, South West, West Midlands, Wales and Scotland.

We cover cities including London, Manchester, Belfast, Birmingham, Bristol, Cambridge, Canterbury, Chester, Durham, Edinburgh, Glasgow, Liverpool, Macclesfield, Maidstone, Newcastle, Nottingham, Oxford, Preston, Sale, Sheffield, Southampton, Stafford, Stockport, Stoke, Warrington, Wrexham, York etc.

We span counties such as Cheshire, Greater Manchester, Greater London, Kent, Surrey, Middlesex, Essex, Lancashire, Cumbria, Flintshire, Staffordshire, Shropshire, Cambridgeshire, West Midlands etc.

 

Facilitation consultants - how they can help you

Facilitation consultants - how they can help you

You've worked hard and made a lot of sacrifices to make your company the success it is today, but you are all too aware that you have to keep up with, or even keep ahead of, the constant changes in the business world. It's difficult to keep track of this rapid evolution, especially when you are tied up with the day to day running of your company. This is where facilitation consultants can help you. The experts at Watt Works will take care of every aspect of this crucial area, including joint application development and workshop design, and as independent facilitators, you can be sure you will receive an honest and realistic assessment of how your company can be improved.

As facilitation consultants, they bring people together in a manner which helps them understand one another. As you will be aware, this is not always the case in the workplace, making this perhaps the most important service that facilitation consultants perform. Once your staff members have been through the training process they will be better equipped to deal with complex issues and become more committed to dealing with them in a productive way.

Our highly trained facilitation consultants will advise and guide you through the decision making processes, allowing you focus on your core business.

So far, so good, but you may be wondering exactly what facilitation consultants are, so we'll have a look at the history. Facilitation consultants' origins lie in the seventies, when IBM began using them as part of their Joint Application Development approach to better application design. Facilitation consultants are now used routinely in a wide variety of areas, such as planning strategies, vision creation, requirements analysis, creativity and innovation.

What is Joint Application Development?

Joint Application Development uses techniques to obtain the necessary requirements from the companies and their staff, but before you dismiss this as nothing more than a glorified brainstorming session, there are several key differences when this is carried out by independent facilitators.

The principal difference is the involvement of systems analysts during the requirements gathering process. These groupings require independent facilitators to keep the discussions on track and focus the team's efforts on the task of gathering information and the requirements necessary. The involvement of these analysts guiding the group ensures that the requirements gathered will be feasible and not have an unreasonable cost in terms of development time or effort. Another advantage of having the analysts present will be their ability to offer alternatives which can address the same needs for less cost, which is always an attractive idea.

If you find yourself in the position where you know that your business needs to have a fresh pair of eyes looking at it then independent facilitators may be the answer. These experts can advise you on every aspect of your business, from workshop design right through to the best ways to deal with staff issues. Whatever the problem is, independent facilitators will be able to help, so get in touch with Watt Works, one of the leading facilitation consultants in the UK, and they will be happy to help.

WANT TO KNOW MORE?

For more information on any of our consulting services, call us on +44 (0) 1565 759 893

Our 'Managing Complexity' services will ensure that you can begin to understand, manage and navigate your way through the sea of complexity that surrounds you.


As well as being able to provide experienced facilitators for any challenge, we can offer world-class problem investigation and problem resolution capabilities.


With Watt Works, you will also begin to realise how your existing assets and resources can be utilised and enhanced to give you the best chance of success. You can begin to learn everything you can from your challenges and experiences, whilst ensuring that you can recognise and manage the risks facing you and, of course, make the most of your opportunities.


Services include Facilitation Services, Problem Analysis and Resolution, Expert Consultation and Synthesis, Communications Climate Reviews, HR Management and Job Design, Knowledge Management and Risk Management.


Allow us to help you get a grip on your complexity today
“In a crisis if I had only an hour I’d spend the first 50 minutes defining the problem and the last 10 minutes solving it.”
Albert Einstein

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Watt Works Consulting Ltd Booths Hall, Chelford Road, Knutsford, Cheshire, WA16 8GS, England, United Kingdom T +44 (0)1565 759 893
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